Privacy Policy

At Annecy Lakeside Holidays consumer privacy is very important to us. We will never sell, share or give away any of your personal information. Furthermore, we only collect exactly what we need and no more.

Our Website

Our website collects your information in several ways:

1.  Via the form on the Contact page. You are entirely in charge of what information you give us. You are also responsible for ensuring that other members of your party are aware of the content of our Privacy Policy. We will update your information whenever we can to keep it accurate.

2. Via the ‘My Account’ section where you create your profile and provide required details to be able to make bookings through this website and the online ordering system that you use to make bookings through this website. You are also responsible for ensuring that other members of your party are aware of the content of our Privacy Policy. We will update your information whenever we can to keep it accurate.

3.  As you browse our website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with us. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit http://www.networkadvertising.org/choices/ to opt out of AdRoll and their partners’ targeted advertising. You can also set your browser to refuse cookies.

4. We use Google Analytics to collect aggregate data on how many ‘hits’ we have on our website for marketing purposes. This does not collect any personal information that can identify you. It collects and shows in aggregate form only anonymous data such as the date and time you visited the site, the number of pages visited and duration.

Our website may contain links to other sites not under our control. It is your responsibility to check the status of these sites.

Our Business

In order to provide you with an Annecy lakeside holiday we may disclose your information to businesses in Lake Annecy for reasons such as providing a service, fraud and crime prevention and dispute resolution.

Our Newsletter

We will keep your name and email address to send you our newsletter if you leave the box ticked on the ‘Register Account’ page. Send an email with UNSUBSCRIBE in the subject to unsubscribe from this at any time to info@lakeannecy.com. We will then delete your email address from our system.

Data Protection Act

We operate at all times under the Data Protection Act 1984. You have the right to request details of all the information we hold on you under this Act. This is called making a Data Subject Access Request under the Act.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Changes to this policy

All changes to our Privacy Policy will be posted on the website.